STR Operations & Admin Virtual Assistant

I keep your STR running — so you don't have to.

I help short-term rental property managers protect their ratings, prevent turnovers from falling through the cracks, and grow bookings — without being tied to their inbox.

Book a Discovery Call See My Work

90%+

Five-star guest
rating maintained

20%

Booking increase
delivered

2+ yrs

Remote STR
experience

400+

Owner leads
qualified

Watch: Daily Workflow as an STR VA

A real look at how I manage guest comms, turnovers & operations daily.

Who I work best with

Built for growing STR businesses

If you're scaling a short-term rental portfolio and operations are becoming a bottleneck, I'm the person you need.

🏠

STR Property Managers

Managing 3+ listings and losing time to guest messages, cleaning schedules, and maintenance coordination.

📈

Growing Co-Hosts

Adding properties faster than your systems can keep up — I bring the SOPs, tools, and execution to match your pace.

🧳

Airbnb Hosts Scaling Up

Ready to move beyond DIY hosting and protect your Superhost status while freeing up your time.

⚙️

PM Companies Needing Ops Support

Need someone who already knows Hostaway, Breezeway, Turno, and LeadSimple — and can hit the ground running.

Work Experience

Proven across multiple STR businesses

Over 2 years delivering results for short-term rental companies fully remotely.

Operations & Administrative Virtual Assistant

Roadrunner PM

Jul 2025 – Apr 2026

Managed end-to-end guest communication across multiple STR listings, protecting review ratings
Oversaw cleaning and maintenance scheduling, preventing missed turnovers and disruptions
Coordinated vendors and contractors, improving task completion tracking and response times
Sourced and onboarded new cleaners to expand coverage and strengthen operational reliability
Processed vendor invoices and supported payroll tracking with structured documentation
Documented and refined SOPs to standardize team workflows and reduce execution errors

Virtual Assistant — Lead Generation & CRM

Nestoria Estates

Nov 2024 – Mar 2026

Researched and qualified 400+ property owner leads using Zillow and related platforms
Managed CRM pipelines using LeadSimple and Google Sheets to maintain deal visibility
Scheduled onboarding calls and discovery meetings to support portfolio expansion

STR Guest Relations Virtual Assistant

Bruno Short Stays

Jan 2024 – Dec 2024

Managed guest communication for 4+ active listings, maintaining a 90%+ five-star rating
Coordinated booking calendars and prevented double bookings to protect revenue continuity
Supported pricing and listing improvements that increased monthly bookings by approximately 20%

Executive Virtual Assistant

TeeMax Enterprise

Jan 2023 – Dec 2024

Managed executive inbox and calendar, reducing scheduling conflicts and improving efficiency
Conducted research to support strategic planning and business development initiatives
Implemented structured digital filing systems to improve document access and workflow clarity

Customer Support

ETIFrank Concept

Dec 2022 – Dec 2023

Managed customer interactions and generated weekly/monthly sales reports for inventory planning
Maintained accurate order processing and logistics coordination

Core Skills

What I bring to your business

End-to-end STR operations experience, not just administrative support.

Guest Experience

Guest communication Review management Booking coordination Revenue protection Airbnb operations

Operations

Turnover scheduling Vendor coordination Maintenance tracking SOP development Process optimization

Admin & Business

Inbox & calendar management KPI tracking Payroll support CRM management Lead generation

Education & Training

Qualified & always learning

🎓

B.Sc. Zoology

OAUSTECH

🏡

Property Management & Co-Hosting

Short-Term Rental Academy — Digital Hospitality Hub

📊

Mastering Lead Generation

Udemy

🔑

Airbnb Entrepreneurship & Rental Arbitrage