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STR & LTR Property Management Operations

Property management operations support that gives you back your time.

I help Short-Term Rental and Long-Term Rental property managers streamline daily operations through guest and tenant communication, maintenance coordination, owner reporting, administrative support, and operational systems, so you can focus on growing your portfolio instead of managing every detail.

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Grace E. Jegede, Property Management Operations Partner
Status
Available for new clients

Who I Am

More than a virtual assistant — an operations partner.

I don't just complete tasks off a list. I become an extension of your property management team: organizing workflows, improving communication with guests and tenants, coordinating maintenance, and keeping the daily details of your operation running efficiently.

Whether you manage a short-term rental portfolio, a long-term rental portfolio, or both, my job is to make your operations feel organized, predictable, and scalable, so you spend less time in the weeds and more time growing the business.

Learn More About Me

See How I Work

A look at my daily property management workflows

Rather than just telling you what I do, here's a behind-the-scenes look at how I support property managers every day.

▶

STR Operations Workflow

A full admin workday on the STR side: guest messages, bookings, and the daily coordination that keeps listings running smoothly.
▶

LTR & Work Order Management

Walking through active rentals, maintenance work orders, and payroll coordination, the operational side clients rarely get to see.

Sound Familiar?

Does this sound like your week?

Most property managers I work with are stuck doing this instead of growing their business.

Your inbox never stops growing.
Guest messages arrive around the clock.
Maintenance requests interrupt your day.
Owners constantly need updates.
Cleaner schedules become difficult to manage.
Important follow-ups get missed.
You spend more time managing operations than growing your business.

That's where I come in.

What I Handle

Everything your operations need, in one partner

End-to-end support across communication, maintenance, property operations, admin, and owner reporting.

💬

Guest & Tenant Communication

  • Guest messaging
  • Reservation support
  • Check-in/check-out coordination
  • Review management
  • Tenant communication
  • Issue resolution
View service details →
🛠️

Maintenance & Vendor Coordination

  • Maintenance requests
  • Vendor scheduling
  • Repair follow-ups
  • Invoice organization
  • Contractor coordination
  • Inspection scheduling
View service details →
🗂️

Property Operations

  • Calendar management
  • Cleaner scheduling
  • Inventory tracking
  • Property coordination
  • Turnover management
  • Operational support
View service details →
🖥️

Administrative Support

  • Email management
  • Document organization
  • Google Workspace
  • CRM updates
  • Reporting & SOP creation
  • Task management
View service details →
📊

Owner Support

  • Owner updates
  • Weekly reports
  • Monthly summaries
  • Occupancy reports
  • Revenue reports
  • Performance tracking
View service details →

Why Work With Me

What changes once I'm in your operations

Not personality traits, outcomes you'll actually feel within the first few weeks.

✓

Faster guest response times

✓

Organized operations

✓

Improved communication

✓

Better guest experiences

✓

Reduced administrative workload

✓

Reliable day-to-day support

✓

More time for business growth

How We'd Work Together

My process

A simple, four-step path from first call to a fully supported operation.

01

Discovery Call

We talk through your operations and workflow to understand exactly where the gaps and bottlenecks are.

02

Onboarding

I learn your systems, software, and communication processes so I can plug in without disrupting what already works.

03

Daily Operations Support

I become an extension of your team, handling the recurring operational tasks that currently take up your day.

04

Continuous Improvement

I help streamline workflows and tighten processes over time, so operations keep getting more efficient.

Tools & Platforms

I already know your stack

No onboarding ramp-up needed, real hands-on experience with the platforms STR and LTR businesses run on.

Airbnb VRBO Hospitable Hostfully Hostaway Breezeway Turno Hostbuddy AI DoorLoop Zillow LeadSimple QuickBooks RingCentral Nextiva Google Workspace Microsoft Office Slack Asana ClickUp Trello Monday.com Notion Canva

Ready to spend less time managing operations?

Let's discuss how I can help streamline your property management business.

Schedule a Free Consultation
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